Online Boutique Terms and Conditions

 
 
Chahoya Spa Competition

Chahoya Spa Competition

TERMS AND CONDITIONS The following information relates to the L’Occitane Australia PTY LTD “Chahoya Dreamtime Package, Win a luxury spa retreat for two people” I...
 
 
Terms & Conditions Online

Delights from Provence Offer:For a limited time, spend $60 to receive the Delights from Provence Collection for $25.*To redeem online, enter promo code: DELIGHTS at checkout.*Limi...
 
Product Testimonials

Product TestimonialsL'OCCITANE welcomes feedback on your experience with our products. We will publish both positive and negative testimonials, so long as the products testimonial...
 
Complimentary Samples

Discover new and different L'OCCITANE products with every order. The samples will automatically be added to your shopping bag. Enjoy! Divine Cream Sample  $0.00Immortelle P...
 
Gift Wrapping

Gift Wrapping   The Provencal Art of Gift Giving Traditionally, the women of Provence celebrate special occasions with gifts made from local ingredients. For over 30 years...
 
Out of stock items

Out of stock itemsIf an item is out of stock, we'll happily send you an e-mail when it's back in stock. Simply click "Be notified when product is back in stock" on the produc...
 
Payment policy

Payment Policy    Placing an orderTo review what is available to purchase simply browse the online categories. When you have arrived at the item you wish to order, ent...
 
Privacy Policy

Policy Statement This policy recognises the rights of both individuals and L’OCCITANE in relation to private and confidential information and aims to provide safeguards aga...
 
Returns Policy

Returns Policy   It is L'OCCITANE's intention to satisfy our customers. For this reason we will gladly issue a full refund to the original credit card for any unopened me...
 
Security

SecurityAll transactions at this online store are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. All credit card payments are process...
 
Shipping Policy

Getting your goods to you swiftly and safely is so important to us. That's why we trust our deliveries to our carefully selected courier. It's also why we ask that your order be ...
 
Payment methods and security

Forms of payment that can be used: To purchase online can use the following methods of payment:   1. Credit cards online: Visa, MasterCard, American Express, Crede...