\Delivering your goods to you swiftly and safely is so important to us. That's why we trust our deliveries to our carefully selected courier. It's also why we ask that your order be signed for, if you cannot be there then please let us know if you have an alternative i.e. colleague, neighbour, building manager.

For delivery by December 25, 2016 - please place your order by the following dates*:



 STATE



REGION



STANDARD DELIVERY



EXPRESS DELIVERY


 NSW
 
Broken Hill, Kempsey, Albury, Tamworth, Casino, Wagga Wagga, Dubbo 18/12/2016 19/12/2016
South Coast - Wollongong Primary, Central West - Bathurst Primary, Goulburn, Hunter Region - Newcastle Other, South Highlands, Central West - Bathurst Other   18/12/2016  18/12/2016
Country Areas - Metro NSW, Hunter Region - Newcastle Primary, Sydney Metro, Central Coast Region - Gosford  18/12/2016  19/12/2016
 ACT Canberra Metro  18/12/2016   19/12/2016
 Canberra Region - Other 18/12/2016  19/12/2016
 NT Darwin City and Subs,  Alice Springs 11/12/2016  14/12/2016
 NT Other  8/12/2016  13/12/2016
QLD 



 Cairns City and Near region, Townsville City and Near Region, Cairns Region Far, Mackay Region, Rockhampton City and Near Region, Rockhampton Region Fair, Townsville Region far and MT Isa 15/12/2016  17/12/2016
Cairns Region Distant   8/12/2016   17/12/2016
Sunshine Coast Region Primary, Toowoomba City and Near Region   18/12/2016 18/12/2016 
Sunshine Coast Region  Other, Toowoomba Region Far  15/12/2016 18/12/2016
Brisbane Inner Metro, Gold Coast Region  18/12/2016  19/12/2016
 SA   SA Far Country, SA Near Country 15/12/2016  19/12/2016
Adelaide Inner Metro, Adelaide Outer Metro   15/12/2016  14/12/2016
 TAS  Tasmania 15/12/2016  19/12/2016
Tasmania Remote   8/12/2016 17/12/2016
 VIC  Ballarat Region City/Subs, Bendigo Region City/Subs, Country Areas Metro VIC, Gippsland Region Sub/District, Melbourne Metro 18/12/2016  19/12/2016
Geelong Region City/Subs, Ballarat Region - Selected Areas and Other, Bendigo Region - Selected areas, Geelong Region - Selected and other, Gippsland Region - Selected and other, Seymour Region - selected and other   15/12/2016  18/12/2016
 

          WA      


Perth Metro                    14/12/2016                         18/12/2016            
Central, Murchison, Goldfields,
Great Southern Region,
South Roads, Bunbury, Pilbara
        11/12/2016  17/12/2016
Kimberley        8/12/2016 14/12/2016

*PLEASE NOTE: The following dates are estimates and should be used as a guideline and are not guaranteed. Please call customer service on 1300 752 764 or email contact.en-au@loccitane.com.



General Delivery Options and Costs:


METHOD


COST


ORDER ARRIVAL

Standard Delivery $10 May take up to 5-7 Business Days
Express Delivery $20 May take up to 1-4 Business Days
Parcel Point $10 Choose from more than 1,300 locations, 
open weekends + after hours

 

Free Standard Delivery   
Free standard delivery will apply to all orders $100 or more.

More information: 
  • Purchases made via Standard Shipping and Parcelpoint are shipped from our warehouse in Sydney by Courier to arrive within 5-7 business days from receipt of your order.
  • Purchases made via Express Shipping are shipped from our warehouse in Sydney by courier to arrive within 1-4 business days from receipt of your order.
  • Some goods, such as aerosols and eau de toilettes cannot be shipped via Express Shipping due to Australian Post regulations.
  • Deliveries will be made between 9 am - 5 pm Monday to Friday (excluding Public Holidays), therefore a business address is preferable as a signature is required upon delivery.
  • Goods are required to be signed upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative individual ie colleague, family member, neighbour or building manager.
  • L'OCCITANE bears no responsibility for goods signed by an alternative person.
  • L'OCCITANE is not responsible for any damages caused after delivery.
  • All Claims for shortages or damages must be reported to customer service on the day of delivery. 
  • Unfortunately we only ship in Australia for now,  should you want to purchase in a different country take a look at our international portal www.loccitane.com

Shop With ParcelPoint.
ParcelPoint is Australia’s largest network of extended-hours parcel collection points. Choose from more than 1,300 trusted stores, open late and at weekends in convenient locations around Australia.ParcelPoint is the easy way to receive and return your online purchases – at your local store, when it suits you.

- Simply choose this option at the checkout, add your postcode and wait until your confirmation email arrives for collection at your chosen store. Photo ID is required for all orders.

Contact Us
Sometimes things can go wrong, but not very often so please contact our Customer Services team if you have a problem with your order please do contact us straight away as we won’t be able to take responsibility if your goods are damaged after they have been signed for. Please call customer service on 1300 752 764 for more information or email contact.en-au@loccitane.com.