Shipping Policy
- Purchases are shipped from our warehouse in Sydney by courier to arrive within 7-10 business days from receipt of your order.
- Order deliveries will be made between 9am - 5pm Monday – Friday therefore a business delivery address is preferred.
- PO Box addresses are NOT accepted.
- Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. colleague, neighbour, building manager.
- L'OCCITANE bears no responsibility for goods signed by an alternative person.
- L’OCCITANE is not responsible for any damage after delivery.
- All claims for shortages or damages must be reported to customer service on the day of delivery.
- We DO NOT ship internationally. If you wish to ship an order internationally, please visit our international portal at www.loccitane.com for a list of countries that accept eCommerce orders.
Shipping Rates & Options:
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METHOD
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COST
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ORDER ARRIVAL
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Standard Delivery
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$10
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7-10 Business Days
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|
|
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Free Standard Shipping
Free Standard Shipping Australia-wide for all orders $100 or over, limited time only.
To view delivery methods and estimated delivery date information, click here.
Please call customer service at 1300 752 764 for more information. Email: info@loccitane.com.au