L'Occitane en Provence

Shipping Policy

Purchases are shipped from our warehouse in Sydney by courier to arrive within 7-10 business days from receipt of your order.
Order deliveries will be made between 9am - 5pm Monday – Friday therefore a business delivery address is preferred.
PO Box addresses are NOT accepted.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. colleague, neighbour, building manager.
L'OCCITANE bears no responsibility for goods signed by an alternative person.
L’OCCITANE is not responsible for any damage after delivery.
All claims for shortages or damages must be reported to customer service on the day of delivery.
We DO NOT ship internationally. If you wish to ship an order internationally, please visit our international portal at www.loccitane.com for a list of countries that accept eCommerce orders.

Shipping Rates & Options:

METHOD	COST	ORDER ARRIVAL
Standard Delivery	$10	7-10 Business Days

Free Standard Shipping
Free Standard Shipping Australia-wide for all orders $100 or more.

Please call customer service at 1300 752 764 for more information. Email: info@loccitane.com.au

MOBILE / ACCESSIBILITY