CONCIERGE SERVICES

WELCOME TO OUR SERVICES

If you're used to shopping in-store, we're doing everything we can to ensure finding what you want is convenient during these uncertain times. Here are some alternative ways you can now shop your favourites, such as same day delivery from selected boutiques.

MESSAGE

Simply message your dedicated Boutique Advisor at the boutique closest to you and they will prepare your order ready for pick up.

LEARN MORE

CALL

If you’ve ever had a beauty question that needed answering, speak to our experts over phone, we are available to answer all your questions.

CALL NOW

VIDEO | COMING SOON

In a complimentary video call, we’ll guide you through our top gifts and beauty must haves, as well as offer skincare advice, tips and tricks.

COMPLIMENTARY GIFT PACKAGING

The L'OCCITANE concierge continues with complimentary gift packaging available for all message, call or video orders so it can go straight from the boutique and into a loved ones hands. We can either;

  • Wrapped in an assembled gift box
  • Or including the gift box flat for you to wrap at home

Just let us know and we will include the correct packaging based on the number and size of products ordered. If sending a gift directly to a loved one, we can also include a personalised message, which will be included with the package. 

Store Locator

FIND YOUR NEAREST L'OCCITANE STORE

To experiment our beauty services listed above, we would be very happy to welcome you in our store. Our beauty advisors are here to help.

Customer Service

HAVE A QUESTION?

Our expert and friendly Customer Service is here to support you for any order or technical question and guide you to find the perfect gift, your ideal skincare or personal fragrance.