CONCIERGE SERVICES

WELCOME TO OUR SERVICES

If you're used to shopping in-store, we're doing everything we can to ensure finding what you want is convenient during these uncertain times. Here are some alternative ways you can now shop your favourites, such as same day delivery from selected boutiques.

MESSAGE

Simply message your dedicated Boutique Advisor at the boutique closest to you and they will prepare your order ready for pick up.

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CALL

If you’ve ever had a beauty question that needed answering, speak to our experts over phone, we are available to answer all your questions.

CALL NOW

VIDEO | COMING SOON

In a complimentary video call, we’ll guide you through our top gifts and beauty must haves, as well as offer skincare advice, tips and tricks.

COMPLIMENTARY GIFT PACKAGING

The L'OCCITANE concierge continues to provide complimentary gift packaging and personalised message cards available for all message, call or video orders so it can go straight from the boutique and into a loved ones hands. Let us know and we will include the correct packaging based on the number and size of products ordered. 

CONCIERGE SELECTED BOUTIQUE

 
Concierge Boutique
   Monday
    

Tuesday
 

 Wednesday  
 
Thursday
Friday
 

Saturday
 

Sunday
 
Doncaster
(03) 9855 8207
 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
Chadstone
(03) 9563 3111
10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
Collins Street
(03) 9663 0709
10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
Highpoint 
(03) 9317 0119
10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
Southland
(03) 9583 7143
10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
The Glen
(03) 9886 6145
10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00 10:00-16:00
Claremont Quarter
(08) 93834000
10:00-17:00  10:00-17:00 10:00-17:00 10:00-17:00 10:00-17:00 9:00-17:00 11:00-16:00
Carindale
(07) 3398 8093
9:00-17:30 9:00-17:30 9:00-17:30 9:00-17:30 9:00-17:30 9:00-17:00 10:00-16:00 
Burnside Village
(08) 8379 2229
10:00-16:00  10:00-16:00  10:00-16:00  10:00-16:00  10:00-16:00  10:00-16:00  10:45-17:00
Westfield Chatswood
(02) 9410 1211
09.30-17.30 09.30-17.30 09.30-17.30 09.30-18.30 09.30-17.30 09.00-18.00 10.00-17.30
 
L'occitane store front display

STORE HOURS

Here at L'occitane, we want to say a huge thank you for your continued support of the brand online, leaving messages of support and following us on our social channels. At the moment, parts of Victoria still remain closed along with a few Sydney City boutiques. However, we are now offering Call & Collect Services and Concierge Delivery for selected boutiques. 

 
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Customer Service

HAVE A QUESTION?

Our expert and friendly Customer Service is here to support you for any order or technical question and guide you to find the perfect gift, your ideal skincare or personal fragrance.