My Account Information
View My Bag
Bath & Body
WHAT’S IN OUR FORMULAS
Toner & Face Mists (7)
Serum & Facial Oils (13)
Eye Care (5)
Scrubs & Masks (14)
Lip Care (2)
Supreme Anti-Ageing (3)
Advanced Anti-ageing (11)
Fine lines & Wrinkles (12)
Dry & Sensitive (6)
Brightening & Luminosity (12)
Perfecting & Uneven Skin Tone (6)
Immortelle Reset Serum
Reset Eye Serum
Nature offers your skin extra hours of sleep
Bath & Shower Gel (46)
Body Moisturisers and Lotions (29)
In-Bath Treatments (6)
Body Scrubs (3)
Massage & Body Oils (4)
Foot Care (4)
Shea Baby (7)
Almond Shower Oil Eco-Refill
Discover our selection of eco-friendly refills, using 80%-97% less plastic.
Hand Creams (27)
Hand Lotions (6)
Liquid Soaps (12)
Hands Treatment and Scrub (9)
Eco Refills (3)
Hand Sanitisers (7)
Shea Butter Hand Cream
SOAPS FROM PROVENCE
Body & Strength (3)
Aromachologie Intense Repairing Mask
FOR HAIR SOFT AND SILKY
NEW Almond Shampoo and Conditioner
Diffusers & Refills (6)
Room Spray (4)
Cocon de Sérénité (7)
Source d'Harmonie (3)
Souffle de Liberté (4)
Douceur Immortelle (4)
Relaxing Pillow Mist
GIVE YOUR HOME A PROVENCAL CHARM
With our Relaxing Collection
Men's Face Care (13)
Bath & Shower (4)
Body & Hands Creams for Men (9)
Hair Care (5)
Gifts For Him (16)
Cap Cedrat (5)
ZESTY & ENERGISING CEDRAT
For Her (62)
For Him (37)
For Baby (5)
For Teachers (47)
Gifts under $30 (38)
Gifts under $50 (15)
Gifts under $100 (13)
Bride to be (46)
Wedding Gifts (28)
Luxury Gifts (14)
Cherry Blossom Eau de Toilette
Careers At L'OCCITANE
Miranda Store Manager – NSW
RETAIL / WAREHOUSE POSITIONS
Hornsby Assistant Boutique Manager
Carousel Assistant Boutique Manager
Karrinyup Assistant Boutique Manager
(Full Time) - Maternity Leave Cover
Myer Centre Brisbane Assistant Boutique Manager
Carindale Assistant Boutique Manager
Burnside Assistant Boutique Manager
OBJECTIVES OF THE ROLE
As an ambassador for L’OCCITANE, the role of Boutique Manager is to effectively manage the day-to-day operations of the boutique and team to consistently achieve the store objectives and organisational goals. This role will embody our PRosperity culture and represent as L’Occitane Ambassador
MAJOR ACCOUNTABILITIES / RESPONSIBILITIES
To ensure the highest level of customer service is given to customers at all times.
To achieve individual targets and contribute to the overall teams sales results as per set targets and campaign launches and to monitor and assess sales contribution.
To provide and maintain effective, efficient and profitable store management operations at all times.
To ensure a culture of motivated, knowledgeable and sales focused team members delivered through strong leadership, coaching, development and leading by example. .
Ensure sales contributions are monitored daily and confirm effective use of store consumables and labour, whilst employing loss prevention measures.
To ensure all policies, procedures, reports and directives are executed in accordance to company guidelines and Prosperity values.
To work within the Company guidelines to achieve the store and Company financial targets.
To manage the day to day operational and staffing requirements of the store including roster, security, banking and personnel issues.
Continually monitors store processes and procedures to ensure best practice standards are in place.
To manage recruitment and induction of casual beauty advisors against Company and store criteria. Consistently coaches all team members on customer service and sales to improve and maintain expected performance and achievement of KPI’s.
Full stock and stock take accountability in store.
Full administrative responsibility for store reporting. Management of boutique housekeeping, maintenance and merchandising in line with L’Occitane guidelines.
Full stock and stock take accountability in store.
SKILLS / ABILITIES – COMPETENCIES
Possess 100% customer centricity, including being approachable and courteous to all internal and external stakeholders
General understanding of Health & Safety and HR at store level Retail business acumen, leadership, coaching skills and strong work ethic
Results driven and ability to multitask
Previous experience in dealing with basic performance management, coaching and development of team.
Understands the business objectives, is passionate & driven to contribute to L’Occitane success
High degree of empathy, understands how to deal with team issues and can anticipate how this may impact on others
Stay up to date on all product knowledge; ensuring modules are completed on our Learning Management System (LMS).
Demonstrates and behaves in line with our code of conduct/L’OCCITANE Values of Prosperity at all times.
PC literate in Word, Excel, and Outlook
2-3 years retail management experience (preferably in the beauty industry or similar)
Strong business acumen with proven experience in managing operations of a business, KPIs and sales targets.
Personal Development - Must be self aware & committed to developing and growing as a leader. Embraces and is able to provide clear & effective feedback
APPLY NOW via email
Discover our latest news, exclusive offers and beauty tips...