Assistant Boutique Manager - Centrepoint

Position Title: Centrepoint - Assistant Boutique Manager (Full Time)
Department: Retail
Reports to: Boutique Manager
Supervisory responsibilities: Yes


  • To support the Boutique Manager in all day to day operational and personnel responsibilities.
  • To be the role model and “Buddy” of all new store employees and to assist in the management of the induction program.
  • To be a sales and Customer Service role model to Store employees, consistently coaching team members on customer service and sales to improve and maintain expected performance and achievement of KPI’s.
  • To assist the Boutique Manager with stock management and stock takes.
  • To deputize in the absence of the Boutique Manager with full administrative and reporting responsibility for the store.
  • In conjunction with the Boutique Manager, manage Merchandising and housekeeping responsibilities for the store in a consistent and timely fashion and in line with company guidelines.
  • Coordination of the store roster and management of team member’s time keeping and absence reporting.
  • To consult with customers and promote and sell the L’Occitane range in accordance with Targets and KPI’s.


  • Acts as role model for others in team, leading by example.
  • Is confident in presenting company information to others.
  • Acts to achieve store objectives.
  • Helps to develop others understanding of company procedures, true stories, core values and structure.
  • Proactively seeks ways to enhance own performance.
  • Develops brand and product awareness to improve service and sales.
  • Ability to promote and sell the L’Occitane products utilizing company procedures and methods.

POSITION PRE-REQUISITES – PERSON SPECIFICATION (eg qualifications, experience etc.)

  • 2 years retail experience – 1 year minimum at management level.
  • PC literate – Word, Excel, Outlook.
  • Knowledge, qualification and interest in the retail industry.
  • Ability to demonstrate examples of achieving results and KPI’s.
  • Proven ability to coach and develop a team.
  • Basic understanding of HR and Health & Safety.

APPLY NOW via email